Terms & Conditions

Last Updated: 03 December 2025

Welcome to MehraCrafts. These Terms & Conditions govern your use of mehracrafts.com. By accessing or using our website, you agree to these terms.

1. Use of the Website

You agree to:

• Use the website for lawful purposes only.
• Not copy, distribute, or misuse content without permission.
• Provide accurate information during registration or checkout.

2. Product Information

We strive for accuracy, but handcrafted items may have slight variations in color, size, and texture. Prices, descriptions, and availability may change without notice.

3. Orders & Payments

• Order confirmation occurs only after successful payment.
• We reserve the right to cancel orders for errors, fraud checks, or stock issues.
• We do not store your card or payment details.

4. Shipping & Delivery

• Delivery timelines may vary based on location and courier partner.
• Delays due to external factors (weather, strikes, festivals) are not our responsibility.
• Customers must provide accurate delivery information.

5. Cancellations, Returns & Refunds

All cancellations, returns, and refunds follow our official policies available on dedicated pages. We reserve the right to approve or deny return requests based on product condition and eligibility.

6. Pricing & Offers

• All prices are listed in INR (₹) and are subject to change.
• Coupons and offers have specific terms and may be withdrawn at any time.
• Orders placed during pricing errors may be cancelled.

7. User Accounts

• You are responsible for maintaining confidentiality of your account.
• Any activity under your account is your responsibility.
• We may suspend accounts violating our policies.

8. Intellectual Property

All content including text, images, graphics, and design belongs to MehraCrafts. Unauthorized use or reproduction is prohibited.

9. Third-Party Links

Our website may contain external links. We are not responsible for third-party content, privacy policies, or practices.

10. Limitation of Liability

MehraCrafts is not liable for damages resulting from the use or inability to use the website, product variations, delays, or external system failures.

11. Indemnification

You agree to indemnify MehraCrafts from claims, losses, or damages arising from misuse of the website or breach of these Terms.

12. Privacy Policy

By using our website, you also agree to our Privacy Policy.

13. Changes to Terms

We may modify these Terms at any time. Continued use of the website indicates acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes fall under the jurisdiction of courts located in Delhi, India.

15. Contact Us

Email: support@mehracrafts.com
Website: https://mehracrafts.com